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Delivery? We will make sure

Our products can be delivered by PostNL or DHL. You can choose which shipping method you prefer. If you are not at home it is also possible to have the package sent to a service point. Do you have questions about the delivery of your order? Please contact us.

Delivery by POSTNL or DHL

Netherlands

  • We ship all packages within the Netherlands for a flat rate of €5.95
  • We ship the package to a DHL or PostNL service point for a flat rate of €5.95

Belgium

  • We ship all packages within Belgium for a flat rate of €7.95
  • We ship the package to a DHL service point for a flat rate of €5.95

Germany

  • We ship all packages to Germany for a flat rate of €6.95

Other Countries

  • Shipping cost for shipping to all other countries is €19.95

When you are not at home

If you are not at home the next business day the deliveryman will offer the package for a second time. If you are not at home again, you can often pick up the package at the nearest pickup point or in some cases at the neighbors.

Package tracking

If your order was shipped via parcel post then it is possible to track the package. If it was shipped with PostNL you can track your order by clicking here. Is your order shipped with DHL then you can track your order by clicking here. However, the information will only be visible the next morning. It is also possible that we have sent your order through regular mail. In that case you will not receive a tracking code and you cannot track your package.

Pick up

Of course it is also possible to pick up your order. To be sure that the desired item is in stock, please check the product page to see what the stock status is. If the product is marked as "Immediately Available" then we also have it in stock in our store. Our address, phone number and opening hours can be found on the contact page.