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Frequently Asked Questions
We understand that sometimes you want to find an answer quickly without contacting us right away. Therefore, we have conveniently collected the most common questions and answers for you.
Whether you want to know more about our products, orders, shipping or service - here you will find the information you need right away. Is your question not listed? Then feel free to contact us. Our team will be happy to help you personally.
Store in Uden
Return (money back) of items purchased in the store in Uden is not possible. Exchanges can be made within 7 calendar days after purchase, provided the product is unopened and in new condition. Conditions for exchanging You come to...
You are of course welcome to bring your product to our store in Uden, but this is only possible after first contacting our customer service. This is important, because dropping by without prior consultation can mean ...
Yes, at TopRC it is in many cases possible to trade in a product. This applies not only to complete RC cars, but also to other products such as transmitters, charger sets and in some cases even parts.The trade-in process...
The current opening hours of our TopRC XXL SuperStore in Uden can always be found on our contact page, so you can be sure to have the latest and correct information, even during holidays or special shopping nights. ...
TopRC Uden regularly organizes shopping Sundays, so you can also visit us on Sundays to view and buy RC cars, drones, RC boats and other modeling products, often on the last Sunday of the month, ...
No, it is not possible to pick up your order directly after placing it. You should always wait until you receive a message from us that your order is ready for pickup. That way you can be sure that all products are...
Yes, TopRC has one physical store: our XXL SuperStore in Uden, the largest model building and RC specialty store in the Netherlands and Belgium, with over 1,000 m² of retail space full of RC cars, drones, boats, helicopters and accessories.Here...
No, the savings balance can only be redeemed in our store in Uden, online redemption is not possible.Conditions The savings balance can only be used in the physical store. ...
No, we do not buy stuff without purchasing something new, so it is not possible to sell products directly to us. What is possible: trade-ins You can trade in your existing products at ...
The largest RC store in the Netherlands is located in Uden, the Netherlands, where TopRC is the specialist in radio controlled cars, planes, helicopters, boats, drones and all accessories. TopRC...
Ordering & Payment
You can easily place an order by placing the desired products in your shopping cart, fill in your details during checkout and complete the order through our secure checkout. After confirmation you will immediately receive an email with...
No, you can also checkout as a guest. The advantage of an account is that you can view your order history and invoices, and re-order faster.
Once an order has been processed, it cannot be cancelled or changed. This means that it is also not possible to subsequently add additional items to the already placed order. ...
The invoice will automatically be sent by email as soon as your payment has been processed. Do you have an account? Then you can find the invoice in your personal dashboard.
If a payment is not completed successfully, your order will remain in "Pending" status. This means that the order has not yet been finalized and will not be processed further until the ...
We do our best to deliver your order as soon as possible. If you order on a workday and all products are in stock, your order will often be shipped the same day. Delivery time within the Netherlands is usually...
When your order has the status "Waiting for parts", this means that one or more products from your order are currently out of stock. In this case we are waiting for the delivery from our supplier(s) to complete your order....
On every product page you will find a stock status above the price. What do the stock statuses mean? In stock The product is in stock The product is...
No, we have no discount code available at this time.At TopRC we have competitive and fair prices on our entire range, so you always benefit from good value for money.For current offers ...
No, it is not possible to pick up your order directly after placing it. You should always wait until you receive a message from us that your order is ready for pickup. That way you can be sure that all products are...
Batteries & chargers
A LiPo battery that is smoking or getting unusually hot is a serious safety signal.Act immediately and carefully to prevent fire or further damage.Immediate action in case of smoke or (imminent) fire Stay calm...
Charging a battery with a Traxxas iD charger is simple and user-friendly. Thanks to the Traxxas iD system, the charger automatically recognizes the type of battery and the correct settings, so your battery is charged safely and efficiently. ...
A LiPo (Lithium-Polymer) battery is a commonly used type of battery in RC cars, drones and other electric models.They are popular because of their high energy density, light weight and strong performance.Although LiPo batteries in normal...
Charging a LiPo (Lithium-Polymer) battery requires care and attention. LiPo batteries deliver high performance, but are more sensitive than NiMH or NiCd batteries. Therefore, always use an appropriate, computer-controlled LiPo charger. ...
In exceptional situations, a >LiPo (Lithium-Polymer) battery can catch fire or cause an explosion-like effect. This happens mainly with misuse, damage or improper charging.With the proper precautions,...
The driving time of a LiPo battery depends not only on the number of cells (>2S or 3S), but especially on capacity (mAh), driving style, vehicle and tuning. Below you will find practical guidelines and a quick calculation method....
LiPo batteries deliver high performance, but also require careful handling - especially during transport. By transporting them in the right way, you can prevent risks such as damage, short circuits or even fire.Safe...
With LiPo batteries, you often see designations like 2S or 3S. The "S" stands for Series and indicates how many cells the battery contains in series. Each cell has a nominal voltage of 3.7 volts, so the number of cells determines...
When charging a LiPo battery, the charging current is often expressed in C-value. This value indicates how fast a battery can be safely charged or discharged in relation to its capacity. ...
Measuring the voltage of a LiPo battery is important to check if the battery is safe and usable. Too low or too high voltage can lead to damage or dangerous situations. Below you can read how to do this safely and correctly....
RC Cars
You can set the maximum steering angle through the transmitter (remote control) or, if that function is missing, mechanically with the steering rods. The goal is that the servo is not unnecessarily loaded and the car steers smoothly. ....
A gasoline RC car runs on regular pump gasoline, but not every kind is suitable.In the Netherlands and Belgium nowadays a lot of E10 gasoline is sold, but this is not the best choice for small two-stroke engines such as those...
The driving time of the FTX Tracer strongly depends on the version, battery capacity, terrain and driving style. With the standard battery you often get shorter runtimes, but with a larger battery like the 1500 mAh you can drive considerably longer...
A brushed motor in your RC car works with carbon brushes that make contact with the collector. These parts need to wear themselves in well with each other during the first times of use in order to get optimal performance and a longer life...
LVD protects LiPo batteries from being over discharged. Use LVD on for LiPo and LVD off for NiMH.Steps Turn the car off.Hold down the power button until the LED flashes red/green (LVD selection menu)....
Setting the maximum steering angle is important for both the life of parts and the controllability of the car. Correct adjustment prevents damage and provides better control.Benefits of correct...
Proper maintenance ensures that your RC car lasts longer, performs better and is less likely to break down. Below are the most important maintenance tips for both electric and fuel-powered models - including how to make smart use...
A nitro engine has no piston rings. Sealing is done by an extremely precise fit between the piston and the conical cylinder bushing. In a new engine, this fit is extra tight at the top (the so-called pinch). During break-in, the...
When you need a part for your RC car, boat or other model, it can sometimes be difficult to find exactly the right part. Fortunately, there are a few handy ways to quickly order the right parts. 1. Use...
Gasoline RC cars use a two-stroke engine (2-stroke).These engines run on a mixture of gasoline and oil.The oil lubricates the engine and prevents excessive wear.It is therefore important...
RC Planes
A BEC (Battery Eliminator Circuit) is an electronic circuit that provides the correct voltage to the receiver, servos and any accessories in your RC model. Thanks to the BEC you no longer need a separate receiver battery ...
A safe flight starts with good preparation. A pre-flight check is essential. First check the construction: are the wings firmly attached, are the control surfaces free of damage and do they move smoothly? Test the servos and check...
Aerodynamics determine how your
Damage is part and parcel of RC flying. Even experienced pilots experience crashes. Fortunately, you can repair most damage. For foam devices, super glue or special foam-safe CA glue is ideal. Small cracks are repaired in no time. For larger cracks, you can...
Wind is one of the most important factors in RC flying. For beginners, it is advisable to fly only in calm weather, with wind speeds below 10 mph. Wind affects takeoff, flying and landing.Headwind helps with takeoff and ...
Foam aircraft are often made from materials such as EPP, EPO, EPS or Depron.These foams all have a light and fragile structure.It is therefore important to use the right adhesive that will not affect the foam...
Yes, in most cases you can use rechargeable AA batteries (NiMH or Li-ion) in your RC transmitter. Many transmitters are designed for alkaline AAs by default, but also accept rechargeable variants. However, there are some ...
A failsafe is a built-in safety feature in an RC receiver. It ensures that your model performs a preset action when the connection between transmitter and receiver is lost or when the transmitter battery runs out...
There is no one brand that is always the best choice. The right servo depends on the type of model (rc car, rc plane, rc helicopter or rc boat), the use (racing, stunting, scale model, recreational) and the desired specifications...
A stall means that the aircraft's wings suddenly stop generating elevator, usually because the angle of attack becomes too high or the speed is too low. The aircraft "stalls" and loses altitude or tilts away. ...
RC Boats
A BEC (Battery Eliminator Circuit) is an electronic circuit that provides the correct voltage to the receiver, servos and any accessories in your RC model. Thanks to the BEC you no longer need a separate receiver battery ...
The flex shaft of an RC boat is an important part of the propulsion system. This flexible shaft provides the connection between the motor and the propeller.Losing or loosening a flex shaft can have several causes, often related to...
Yes, in most cases you can use rechargeable AA batteries (NiMH or Li-ion) in your RC transmitter. Many transmitters are designed for alkaline AAs by default, but also accept rechargeable variants. However, there are some ...
Traxxas TSM stands for Traxxas Stability Management. It is an electronic stability system specially developed to make your RC model easier to control, especially on slippery or loose surfaces. Think ...
No, Traxxas TSM (Traxxas Stability Management) and Spektrum AVC (Active Vehicle Control) are not exactly the same system, but they work on the same principle. Both provide more stability and ...
A failsafe is a built-in safety feature in an RC receiver. It ensures that your model performs a preset action when the connection between transmitter and receiver is lost or when the transmitter battery runs out...
There is no one brand that is always the best choice. The right servo depends on the type of model (rc car, rc plane, rc helicopter or rc boat), the use (racing, stunting, scale model, recreational) and the desired specifications...
Measuring the voltage of a LiPo battery is important to check if the battery is safe and usable. Too low or too high voltage can lead to damage or dangerous situations. Below you can read how to do this safely and correctly....
When you need a part for your RC car, boat or other model, it can sometimes be difficult to find exactly the right part. Fortunately, there are a few handy ways to quickly order the right parts. 1. Use...
The designations 27 MHz, 35 MHz and 2.4 GHz refer to the frequency band on which the transmitter and
RC Helicopters
There is no one brand that is always the best choice. The right servo depends on the type of model (rc car, rc plane, rc helicopter or rc boat), the use (racing, stunting, scale model, recreational) and the desired specifications...
Although RC helicopters and drones are often placed in the same category, there are important differences. An RC helicopter has a main rotor and usually a tail rotor for stabilization. Steering requires constant stick corrections and a lot of skill....
Safety is crucial with RC helicopters because the spinning rotor blades can be dangerous. A helicopter weighing a few pounds with rapidly spinning blades can cause serious injuries. Therefore, following safety rules is indispensable.Ten...
Yes, in most cases you can use rechargeable AA batteries (NiMH or Li-ion) in your RC transmitter. Many transmitters are designed for alkaline AAs by default, but also accept rechargeable variants. However, there are some ...
Yes, you can - this is called inverted flight. It is an advanced flight maneuver where the RC helicopter flies upside down and generates elevator with negative blade angle (collective pitch).With the right heli, transmitter settings ...
A failsafe is a built-in safety feature in an RC receiver. It ensures that your model performs a preset action when the connection between transmitter and receiver is lost or when the transmitter battery runs out...
Measuring the voltage of a LiPo battery is important to check if the battery is safe and usable. Too low or too high voltage can lead to damage or dangerous situations. Below you can read how to do this safely and correctly....
When you need a part for your RC car, boat or other model, it can sometimes be difficult to find exactly the right part. Fortunately, there are a few handy ways to quickly order the right parts. 1. Use...
The designations 27 MHz, 35 MHz and 2.4 GHz refer to the frequency band on which the transmitter and
The flight time of an RC helicopter depends on the type, battery and your flying style. Small coaxial or FP helicopters often achieve 6 to 10 minutes per battery. Larger CP helicopters have more powerful motors and heavier loads, making flight times...